PRIVACY POLICY

Who is the Data Controller of your personal data?

Company Name: DISTRIBUCIONES CALZADO BANYOLES, S.L. ("CASTAÑER")

Registered office: C/ Menuts, 28 17820 Banyoles (Girona)

C.I.F. nº: B-50667823

E-mail: customercare@castaner.com

Phone number: (+34) 972.581.700

 

For what purposes do we process your personal data?

We process the data provided by the user for the following purposes:

  • To attend to requests for information and/or queries made by the user.
  • To inform the user of offers or commercial news by email, sms, telephone.

 

How long will we keep your data?

The personal data will be kept as long as the user does not request their deletion, so that CASTAÑER can manage the user's requests and continue sending him/her newsletters that may be of interest to him/her.

 

What is the legitimacy for the processing of your data?

The legal basis for data processing is the consent of the user.

The user may revoke his consent at any time without retroactively affecting the processing of personal data carried out up to that time.

In the forms on the Website it will be necessary for the user to fill in the fields marked as "compulsory". Failure to provide all the personal data required by CASTAÑER may result in incomplete attention to the request and/or the impossibility of being informed of offers or commercial news.

Users must inform CASTAÑER of their current personal data so that the information contained in its files is updated and error-free.

 

To which recipients will your data be communicated?

Personal data will not be disclosed to third parties, unless required by law.

 

What are your rights when you provide us with your personal data?

Users may exercise their right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, its deletion when the data is no longer necessary for the purposes for which it was collected. You may also request the limitation, portability and opposition of the processing of your data, in certain circumstances and for reasons related to your particular situation.

The user may exercise the aforementioned rights, under the terms and conditions provided for in current legislation, by sending an e-mail to customercare@castaner.com.

In the event that you do not receive a satisfactory response and wish to make a complaint or obtain further information about any of these rights, you may contact the Spanish Data Protection Agency (www.aepd.es).