PRIVACY POLICY

Who is responsible for your data?

Distribuciones Calzado Banyoles, S.L. ("Castañer")

CIF B50667823

Telephone number: (+34) 972.581.700

Email: customercare@castaner.com

For what purposes do we process your data?

• Manage the sale of products purchased through the website.
• Sending of informative communications about Castañer, possible offers and new products of the brand by email, SMS or telephone.

What is the legitimacy for the processing of your data?

The legal basis for data processing is your consent. 

You may revoke your consent at any time without retroactively affecting the processing of personal data carried out up to that time.

In the web forms it will be necessary to fill in the fields marked as "required". If you do not provide all the required personal data, we may not be able to carry out your purchase or send you informative communications. We need you to provide us with your current and correct personal data so that the information is updated and error-free.

How long do we keep your data?

We will keep your personal data for the legal period provided by the regulations in force (especially in tax and accounting matters). 

The personal data will be kept as long as their deletion is not requested by the user, so that Castañer can manage the user's requests and continue sending newsletters that may be of interest.

Addressees

We will communicate your data to financial institutions, payment platforms and courier companies provided in the purchase procedure for the management of payment and delivery of products and, where appropriate, to public administrations in accordance with current regulations.

Personal data will not be disclosed to third parties, unless required by law.

Rights

You can exercise your rights of access, rectification, deletion, limitation, portability and opposition to the processing of your data by sending an email to customercare@castaner.com.

If you do not receive a satisfactory response or would like more information regarding any of your rights, you may contact the Spanish Data Protection Agency at the following link www.aepd.es .

Safety measures

We have implemented technical and organizational security measures to ensure the security of your personal data and to avoid its alteration, loss, processing and unauthorized access.